Terms

Welcome to the FANTEM website, fantemworld.com (the “Site”). The Site is operated by Mos-Altum Records, LLC (the "Company," "we," or "us”). By accessing or using our Site you signify that you have read, understand and agree to be bound by these Terms of Service ("Terms of Service"), regardless of whether you are a registered user of the Site. If you do not agree to these Terms of Service, then do not use the Site.

These Terms of Service are effective immediately and we will not be bound by any additional or different terms on other documents that are inconsistent with these terms. Company may modify or update these Terms of Service at any time by posting the amended terms on the Site and such terms shall be effective for all use of the Site and Services once they are posted. Your continued access of the Site and/or use of the Services provided on the Site following the posting of any additional or different terms in the Terms of Service constitutes your acceptance of those additional or different terms. Company, in its sole discretion, may also add, delete or change some or all of the features of the Site or Company's Services at any time.

These Terms of Service govern your access and use of the Site and all content, services and/or products provided through the Site. Please read these Terms of Service carefully before using the Site. If you violate any of these Terms of Service (which include by reference the Company's Privacy Policy, or otherwise violate an agreement between you and us, the Company may terminate your registration, delete your profile and any content or information that you have posted on the Site and/or prohibit you from using or accessing the Site (or any portion, aspect or feature of the Site), at any time in its sole discretion, with or without notice.

As used herein, “User” or "Users" means anyone who accesses and/or uses the Site.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

 

PAYMENTS

PAYMENTS FOR PRODUCTS PURCHASED ON FANTEMWORLD.COM ARE ACCEPTED THROUGH PAYPAL. 

ALL PRICES ARE IN USD. 

PLEASE NOTE THE TERMS & CONDITIONS FOR THE PAYMENT GATEWAY CHOSEN FOR THE TRANSACTION AS THEY ARE RESPONSIBLE FOR THE TRANSACTIONS MADE.

SHIPPING

PLEASE ALLOW BETWEEN 1-3 BUSINESS DAYS FOR ORDER PROCESSING. ONCE YOUR ORDER HAS BEEN PROCESSED ITEM(S) WILL BE SHIPPED WITHIN 48 HOURS. ORDERS ARE NOT SHIPPED OR DELIVERED ON WEEKENDS OR LOCAL PUBLIC HOLIDAYS. WE OFFER GLOBAL SHIPPING TO ALL DESTINATIONS.

PRE-ORDER TERMS

PLEASE NOTE THAT IN-STOCK ITEMS ORDERED WITH PRE-ORDER ITEMS ARE SUBJECT TO STOCK AVAILABILITY AND WILL SHIP WHEN THE PRE-ORDER ITEM IS AVAILABLE. 

PRE-ORDER SHIPPING DATES MAY VARY SUBJECT TO DELAYS

LOCAL TAXES

PLEASE NOTE THAT LOCAL CHARGES (SALES TAX, CUSTOMS DUTY) MAY OCCUR, DEPENDING ON YOUR REGION AND LOCAL CUSTOMS DUTIES. THESE CHARGES ARE AT THE CUSTOMERS OWN EXPENSE.

 

SERVICE DELAYS 

FANTEM IS NOT RESPONSIBLE FOR UNEXPECTED SHIPPING DELAYS CAUSED BY EXTERNAL CIRCUMSTANCES WHICH MAY DELAY THE DELIVERY OF YOUR ORDER (CLEARANCE DELAYS, CUSTOMS AND TAX ETC). 

FANTEM IS NOT RESPONSIBLE FOR LOST, STOLEN OR MISSING PACKAGES- PLEASE CONTACT DHL WITH YOUR TRACKING/WAYBILL NUMBER FOR THESE ENQUIRIES

EXCHANGES

NOTE THAT SIZE AND COLOUR OPTIONS CANNOT BE CHANGED ONCE YOUR ORDER HAS BEEN CONFIRMED. PLEASE READ OUR SIZING GUIDE CAREFULLY BEFORE PURCHASING.

ORDER CANCELLATIONS

PLEASE NOTE THAT ORDERS CAN ONLY BE CANCELLED WITH NOTIFICATION VIA EMAIL TO US AT  WITHIN 24HRS OF ORDER PLACEMENT. IF YOUR ORDER HAS BEEN FULFILLED AND SHIPPED OUT, YOUR ORDER CANNOT BE CANCELED. 

RETURNS

PLEASE READ ITEM DESCRIPTIONS AND SIZING GUIDE CAREFULLY AS WE DO NOT ACCEPT RETURNS. FOR SPECIAL ENQUIRIES, EMAIL US AT 

PRE-ORDERS ARE NON-REFUNDABLE.

PROPRIETARY RIGHTS

Company retains all right, title and interest in and to the Services, as well as all data, information, content and materials provided on the Services. Company further retains all right, title and interest in and to the business processes, procedures, methods and techniques used within the Services and all patent rights, copyright rights, trademark rights, trade secret rights and other intellectual property and proprietary rights therein existing anywhere in the world ("Intellectual Property") to such Services. All content on the Site, including but not limited to designs, text, graphics, pictures, video, information, software, music, sound and other files, and their selection and arrangement (the "Site Content"), are our proprietary property with all rights reserved. No Site Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted, or sold in any form or by any means, in whole or in part, without our prior written permission. Such unauthorized use may also violate applicable laws including without limitation copyright and trademark laws and applicable communications regulations and statutes. Unless explicitly stated herein, nothing in these Terms of Service shall be construed as conferring any license to intellectual property rights, whether by estoppel, implication or otherwise.

CONTENT OF PRODUCTS AND SITE

We are not responsible if information on the Site is not accurate, complete or current. Any reliance on the material on this site is at your own risk. Prices and descriptions for our products are subject to change without notice. We shall not be liable to you or to any third-party for any modification, suspension or discontinuance of the Service.

Information on the Site regarding our products may contain typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information on the Site is inaccurate at any time without prior notice (including after you have submitted your order).

We undertake no obligation to update, amend or clarify information on the Site, including, without limitation, pricing information, except as required by law. No specified update to the Site should be taken to indicate that all the information in the Site has been modified or updated.

Certain products may be available exclusively online through the Site and are subject to our Return Policy. [Provide Link to Return Policy] Certain products may be available in limited quantities. Although we have made every effort to display as accurately as possible the colors and images of our products that appear on the Site, we cannot guarantee that your computer monitor’s display of any color will be accurate. We reserve the right to limit the quantities of any products that we offer and to discontinue any product at any time.

We reserve the right to refuse any order you place with us and, in our sole discretion, may limit or cancel quantities purchased per person or per order. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address or phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

 

PRESS ENQUIRIES

 info@fantemworld.com